Chapter 12 - Building the AI Enterprise: Target Operating Model

Chapter 12 focuses on designing the organizational structure, governance model, and operating capabilities required to build and scale AI as an enterprise capability. It examines centralized and federated models, defines the roles of AI engineering, platform engineering, data, MLOps and LLMOps, product, security, governance, and architecture teams, and establishes clear responsibilities, decision rights, approval processes, governance forums, and cross functional KPIs. It also addresses team topology and the organizational considerations involved in scaling a 120+ person AI engineering or practice organization, bringing these elements together in the Enterprise AI Target Operating Model.